Shipping is free for all orders over 4000 €/$.
Packages are generally dispatched within 2 days after receipt of payment. They are shipped with a tracking number and delivered with signature. Whichever shipment choice you make, we will provide you with a link to track your package online.
We recommend that you group all your items in one order. We cannot group two orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched with declared value insurance.
Returns are possible within 14 days of purchase.
Products are refunded at the purchase value in their original condition. Sealed products cannot be opened. Shipping costs are non-refundable and the return will be the sole responsibility of the buyer. In this respect, it is advisable to return the product with insurance on the declared value. The products must be returned in perfect condition:
1. The product and its packaging must be in the same conditions as those in which they were received.
2. The document with the diamond certification must be intact and in perfect condition.